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Privacy Policy

Last Updated: 06/09/2024

Welcome to The Aid Stream ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, TheAidStream.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Personal Information Collected

For the purposes of this Privacy Policy, “Personal Information” shall mean individually identifiable information from or about an individual. We collect personal information primarily when you use or visit the Site and/or fill out a form. The Personal Information you may be asked to provide could include, without limitation:

  • (a) First and last name

  • (b) Email address

  • (c) Telephone number

  • (d) Any and all other information that may be needed to provide the services offered

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not rent or share your personal information without permission or as described in this Privacy Policy, including under the following circumstances.

2. Information We Collect

In addition to the Personal Information described above, we may also collect:

  • Demographic Information: Age, gender, location, and other relevant demographic details.

  • Payment Information: Credit card details or other financial information if you make a donation or purchase.

  • Usage Data: Information about your interactions with our Site, such as IP address, browser type, operating system, pages viewed, and the date and time of your visit.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services and programs.

  • Process transactions and manage your account.

  • Send you updates, newsletters, and promotional materials, if you have opted in to receive them.

  • Respond to your inquiries, feedback, and support requests.

  • Analyze usage trends and gather demographic information to enhance user experience.

  • Ensure the security and integrity of our Site.

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our Site, processing transactions, and performing other functions on our behalf.

  • Legal Requirements: Law enforcement agencies, regulatory authorities, or other third parties if required by law or in response to legal processes.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

Important Note: We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us remember your preferences and understand how you use our Site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our Site.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

You have the right to:

  • Access and Update: Request access to and update your personal information.

  • Opt-Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

  • Request Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

To exercise these rights, please contact us at support@theaidstream.com.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

12. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to and processed in the United States, which may have different data protection laws than your home country. By using our Site, you consent to the transfer and processing of your information in the United States.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Aid Stream
108 W Ollie St #1005, Llano, TX 78643
support@theaidstream.com
855-949-0246